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Volume 3, Number 2
February, 1998
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The US Government vs. Technology
Long time readers of the SCROOMtimes are familiar with my rants
about the inability of the US Government to comprehend information
technology. I can now add another tragedy to my ever growing list
of American judiciary blunders: The antitrust suits against Microsoft.
Whether you love or hate Microsoft, everybody associated with
computers has an opinion.
Here are some of the people who love Microsoft:
- Microsoft Partners: Not just the ocean of Microsoft
trainers and software developers who cater to the Microsoft
logo, but also giants in their own right like Cisco, Oracle
and even Novell.
- Large Scale Administrators: People with not tens or even
hundreds of computers they must maintain, but thousands of
computers, are flocking to the Windows environment. The
idea is simple: "Keep the worker doing work, not fussing
with the settings".
- Newbies: It's true, if you don't know anything about
computers, then you're going to be more interested in the
e-mail package that comes with the dancing paperclip.
On the other hand, here are some of the people who hate Microsoft:
- Unix Users: Unix is a complicated system using an older
command line syntax to get the job done. The funniest thing
is, it has been getting the job done for over twenty years
now. NT is only beginning to show capabilities similar to
Unix, and is nowhere near showing its reliability.
- Veterans: A funny trend starts to become obvious after a
few short years in the computer industry. It seems that
whatever ideas were cast out five years ago come back again
at three times the cost. Take Microsoft's new Hydra, which
is nothing more than a mainframe running several dumb
terminals. Veterans hate it when you take an old idea and
repackage it as your own, then tell your boss that you need
new, expensive training to understand it.
- Newbies: Just like those who love Microsoft, there is an
army of newbies out there who are simply parroting what they
hear from others. It's easy to fake veteran status by claiming
to be too sophisticated to use Microsoft products.
Most people out there are indifferent about the whole mess, though.
They use Windows to start up their computer, then they send out e-mail
and chat with friends. They don't care who makes the product, they
just want it to connect them up to AOL with as little effort as
possible. It is this indifference that is robbing the US Justice
Department of the fuel they need to take on a corporation like
Microsoft.
The Justice Department has succeeded in breaking up large corporations
in the past. The best example would probably be Ma Bell, which fell
victim to the divestiture and deregulation which has left us with the
many Regional Bell Operating Centers (RBOCs) like Bell Atlantic and
Bell South. The US won against Bell because they had the backing of
the American people. We all wanted Bell to suffer, not because they
had a monopoly, but because they were no longer giving us the service
we wanted, and there was nothing we could do about it. Let me relay a
story to you:
Back in the early 1970's, a friend of mine had a dear old grandmother
who's eyesight was failing. To help her dial her phone, my friend
made her a template to lay on top of the rotary dial with big, easy
to read numbers on it. When she had a problem with her phone a few
months later, the Bell technician that came in threw a fit about the
template on top of "his" telephone. He had her remove it from what
he considered Bell property, and told her that if she needed a template,
Bell would sell her an authorized one.
This story relates what Bell was like, before the Justice Department
stepped in. Most people don't really care one way or the other about
using Windows, because Microsoft is still giving the average user
exactly what they want. Administrators might be upset with Microsoft's
programmers, businesses might be upset with Microsoft's marketing,
but Joe Shmoe can still get on AOL.
Another strike against the Government as they wage this battle is their
deep misunderstanding of the way IT works. The computer industry has
always been at or near monopoly on each new killer application. Take
a look at the historical market shares of HP, Cisco, Novell and Sun
Microsystems and you will find specific periods of time where they
ruled the computing industry. Heck, did I even mention Intel. They
are pretty popular too, right about now.
If the Justice Department is simply trying to get some hooks into
Microsoft to make them tow the line, then they might stand a chance.
Further, they could even help us, the consumers, by playing watchdog
and keeping Microsoft about the business of producing working products,
on time, to the people who need them. But if the Justice Department
is looking for an all-out victory over Microsoft, they are going to
find themselves in a war that will last longer than Vietnam, and have
even less popularity.
One final note, a prediction really. If Microsoft were to somehow spank
the US Governement in these court cases, who would they take on next?
Why the Chinese government of course, for allowing all that black
marketing of CD's.
Sorry, but no 5 Links to Make You Think this time. I'm in Italy
right now, and spending a lot less time browsing the web, and a lot
more time drinking cappucino and Lambrusco. Yes, the Italians really
do drive like maniacs, and you know what? I love it.
Peace.
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